Delivery & Exchange
Shipping & Delivery
Remington will only accept and be responsible for products delivered with an official Remington flyer and shipping label. Any product received without proper Remington documentation will not be acknowledged, and the company will not be held responsible for such deliveries.
DELIVERY:
Order will deliver within 4-7 working days.
Until the parcel is delivered to you by the rider, you must not send the COD amount to anyone. If someone contacts you claiming to be a representative of Koli Remington and asks you to transfer or send any payment, do not make any payment under any circumstances. Please inform us immediately if this happens.
NOTE: We only deliver in Pakistan.
TRACK YOUR ORDER:
As Courier will pick your Order you will receive a Tracking Link on your mobile number. You can easily track your order.
EXCHANGE POLICY:
At Remington, we prioritize seamless transactions and customer satisfaction. Our exchange process is designed to ensure your convenience and peace of mind.
We offer a 7-day window for exchanges, provided the merchandise remains unused, unopened, and in its original condition, complete with tags and packaging. Refunds for credit card purchases are available in cases where an item is out of stock.
To initiate an exchange, simply reach out to us via email at Info@Remington.pk or by phone at 03211330134 for Whatsapp, 04232303355 for call , Monday to Saturday, from 9 am to 6 pm. Please note that exchanges are not applicable for lightly used or opened items.
In the unfortunate event of damaged merchandise upon delivery, kindly file a claim within 48 hours with unboxing video out of the flyer, supported by accompanying photographs. While we endeavor to process all claims and exchanges promptly, please allow up to 2 weeks for resolution.
Please be advised that exchanges are not facilitated during sales or promotional periods, and products on promotion are ineligible for exchange.
For further assistance or inquiries, our dedicated Customer Support team is available at 03211330134 for Whatsapp, 04232303355 for call or via email at Info@remington.pk.
FOR ASSISTANCE
CALL: 04232303355
Whatsapp: 03211330134
EMAIL: Info@remington.pk